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Trust and safety

Recognising look-alikes

People copy names and pages they think you trust. A few habits make most of them easy to spot.

Signs something is not right

  • A message that pushes you to act at once, or says an offer ends in minutes.
  • Anyone who promises an outcome, or says they can predict a result. Nobody can: a result is decided by the round’s published mechanism.
  • A request to pay a fee, a tax or a “release charge” before you can receive a credit.
  • A request for your password, a sign-in code or a recovery code. Keep these to yourself, whoever asks.
  • A request to move to a private chat, or to pay in a way the app does not offer. Here, every payment goes through the checkout.
  • An address that is close to ours but not the same: an extra letter, a different ending, or a long address with ours in the middle.

Our addresses

Our pages are served from these addresses. Check the address in the bar before you sign in or enter anything.

  • veraq.io
  • app.veraq.io

[OWNER TO CONFIRM: the complete list of canonical domains, and the statement of what Veraq will and will not ask you for]

If something looks wrong

  1. Stop. Do not open the link, reply or pay.
  2. If you shared a password or a code, change your password with your sign-in provider and sign out everywhere.
  3. Tell us what happened. A report in the app reaches a person.
  4. For a security concern, use our security contact: founder@veraq.io.