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How things work

Plain answers about taking part, results, your account and your controls. If your question is not here, you can ask a person.

Taking part

What happens when I take part?

You choose a round, pick your numbers or use a random pick, review your order and pay with test money. You then hold an entry in that round. Each round shows its price, when entries close and how it is decided before you take part.

Browse games

Can the app choose my numbers?

Yes. A random pick is made from a seed that was committed to before your device added its own random value, so neither side can steer it. It has the same chance as numbers you choose yourself. On the device that made the pick, your receipt lets you recompute it; on another device, or after you clear your site data, it cannot.

When do entries close?

Each round shows when its entries close. Once a round has closed, no more entries are taken for it.

Where do I see my entries?

Your orders and entries are under Activity, and each order has its own receipt.

Open activity

Results

Where do I find a result?

Results lists every closed round and what it resolved to. Open a round to see its numbers, its match levels and the evidence behind it.

See results

Can I check a result myself?

Yes. A round’s page shows the evidence for its result.

When is a result final?

A result becomes final once its challenge period ends without a challenge being upheld. Until then it is marked provisional.

What if a round is cancelled?

The round’s page gives the reason in plain words, with the statement that was published. Orders for a cancelled round are refunded automatically.

What if I disagree with a result or a decision?

You can ask for it to be reviewed. A person reads every appeal, and you can follow its progress under My requests.

Ask for a decision to be reviewed

Verification

What is verification?

A level on your account: not verified, Basic or Enhanced. Some withdrawals need a higher level. Basic lets you withdraw smaller amounts and Enhanced larger ones.

Open verification

Is anything real checked?

Not in this test. Nothing real is checked and no documents are asked for. Stepping up changes what you can withdraw in the test, and nothing else.

Why am I asked for my country and age?

Taking part depends on where you are and on your age, so the app asks you to say which country you are in and to confirm your age. You can review both in your profile.

Limits and pauses

What limits can I set?

The most you commit in a day, a week or a month, the most you add, the most lines you hold in one round, and how often a check-in appears.

Open participation controls

Why does raising a limit wait?

A lower limit applies at once. Raising or removing a limit waits a short time, on purpose, so a decision made in the moment can be reconsidered.

Why was I asked to set a limit?

Before your first order you are asked to set a limit, or to choose no limit for now. You can set or change limits whenever you like.

What is a time-out?

A pause of 24 hours, 1 week, 2 weeks or 6 weeks. It cannot be shortened once it starts. When it ends nothing restarts on its own: you decide.

Open participation controls

Stepping away

What is self-exclusion?

It closes participation to you for six months, a year, or until you actively choose to return. It cannot be shortened.

Open participation controls

Can I come back?

Coming back is never automatic. After your term you ask to return, and that takes effect after a short wait.

Can I still see my record?

Yes. Your record stays open and readable, and you can still request a withdrawal of anything you are owed.

Where can I find independent support?

Independent support for your region: [OWNER TO CONFIRM: region-specific support links]

Scams and impersonation

Look-alike sites and messages exist. Learn how to recognise them and which addresses are ours.

Ask a person

Most questions are answered above. For anything else, use the route that fits.

Questions about your account
founder@veraq.io
Security concerns
founder@veraq.io